Business process automation
When employees transfer data manually, reconcile spreadsheets, lose requests or repeat the same actions — I turn the routine into code.
When you need it
Data is transferred manually
Spreadsheets are reconciled between systems
Requests get lost
Approvals happen "verbally"
No deadline control
Reports are assembled by hand
What's included
Approvals
Notifications
Reports
Data transfer
Deadline control
Employee requests
Client statuses
Background checks
How I work
- 1Analysis of the manual process
- 2Description of the scenario and conditions
- 3Implementation (BP / robots / background jobs)
- 4Logs and error handling
- 5Demo and acceptance
What the client gets
- Less manual work
- Requests and approvals are not lost
- Transparent deadlines and statuses
- Reports assemble themselves
Risks and limits
- First I record the current process, then automate
- Complex scenarios — in stages
- Depends on access and the systems' data
Approximate work formats
One scenario
from 2–5 days
Several processes
1–3 weeks
Support
hourly / package
If the project is old, without logs or documentation, with unknown integrations or production risks — an audit comes first. Otherwise any exact estimate is just guessing.
What I will need to work
- Minimal access to the system: Bitrix24 / repository / staging
- Access to logs if the task is about errors
- Description of the business scenario and expected result
- For integrations: API docs, test keys, payload examples
How I handle access
- I do not ask for excessive rights
- Tokens and keys are never sent to public chats
- For production changes — a separate user and a backup when there is risk
- After completion access can be revoked
Related cases
FAQ
Bitrix24 only?
No: I automate both in the CRM and on the backend (queues, background jobs, integrations).
Where to start?
With a description of the current manual process — then I suggest what and how to automate.
Not sure where to start?
Just describe the problem. I will study the current solution, assess the risks and propose implementation options.