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CRM / Bitrix24 · vehicle selection

Car selection and deal processing right in the CRM

Client: lada-dabracar.by Category: CRM / Bitrix24 Stack: Bitrix24 Smart Process, D7, custom fields, modals, 1C (stock/work order) Timeline: 3–5 weeks
Problem

At the LADA dealership lada-dabracar.by, a sales manager ran a deal in three places at once: stock was checked in a separate spreadsheet, the work order was signed on paper, and payment status came from a call to accounting. While one step was being sorted out, the client could walk to another dealer.

Constraints

Vehicle stock changes in real time, the two contract types have different legal terms and paperwork, and different payment methods (cash/transfer/credit/trade-in) need different fields and attachments.

What I did
  • Vehicle and add-on selection right inside the deal card — no switching to other systems
  • A live link to stock and the work order from 1C
  • Extra approval modals with one-click triggers right on the deal
  • A custom payment-type field (cash/transfer/credit/trade-in) that swaps the field and document set on the fly
  • Receiving payment data and tracking payment status on the deal card
Screenshots
Screenshot coming soon Deal card: vehicle selection, trim and stock
Screenshot coming soon Approval modals with one-click triggers
Screenshot coming soon Custom payment-type field
Screenshot coming soon Payment intake and status on the deal

Architecture
Deal card Car selection (Smart Process) Stock and work order (1C) Approval modals Payment and status
Result

A manager closes the deal without leaving the card: from choosing the car to payment and the contract — in one window, every step visible and nothing lost between departments.

What can be reused
Car and trim selection module Approval modals with one-click process triggers Custom payment-type field with a dynamic field set Payment intake and tracking on the deal